Shipping
What are your domestic shipping options?
- DHL 7-10 Business Days
- DHL Expedited 6-8 Business Days
- UPS 4-7 Business Days
- UPS 3-5 Business Days
All estimates include our print and processing period.
Please note, all DHL shipments will be transferred to and delivered by your local post office
Do you ship internationally and what are your shipping options?
Yes! We ship to most countries, but you can always email us at support@topfanshirt.com to check about a certain destination.
We offer:
- DHL Budget 7-14 Business Days (no tracking)
- DHL Plus 7-14 Business Days (partial tracking)
- DHL Local Post 7-14 Business Days (full tracking -- this option is only available for select countries).
All orders will be transferred to and delivered by your local postal service
How much is shipping?
Within the U.S. we offer several shipping options, typically starting around $4.95 for DHL Standard Shipping. Shipping rates vary depending on the weight and amount of products being ordered.
To get an accurate price quote for shipping, please add the items you want to your cart and proceed to checkout, then select your shipping destination country from our drop-down menu.
Where do your products ship from?
Our apparel products will ship out of either Florida, Iowa, or Nevada.
Wall art ships from Wisconsin.
Hard goods such as cases, notebooks and mugs will ship from Georgia.
Lastly, our homegoods products (throw pillows, tote bags, wall tapestries) all ship from North Carolina.
I just placed my order, how long until it ships?
For many orders we have to meticulously prep artwork for our printer to get the best quality possible. Due to this (and normal production time), it may take up to 3 business days from the time you placed your order until it ships from our facilities.
If you have any questions about the progress of your order please visit our Order Page here, or contact us at support@topfanshirt.com or 1-410-726-6604
I made a mistake in my order, now what?
We hold your order for two hours after it is placed to allow for any necessary changes to billing/shipping addresses or item sizes and colors! Please visit our Change Order page here! If you need to make a change that cannot be made through this tool, you are also able to cancel and refund your order there so that you can start from scratch!
If it has been more than two hours since you placed your order, or if you’d like to see if we can assist you without canceling the order, please email us right away at support@topfanshirt.com with the email subject “Change Order” or call us at 1-410-726-6604. If your order has already been printed and shipped, unfortunately changes cannot be made to it.
I only received part of my order.
Some products on the site will ship from different locations, even though you've placed them in the same order. All apparel products will ship together, but will be separate from your case, print, or any other non-apparel items.
If you feel like something is missing, let us know at support@topfanshirt.com.
Can I upgrade my shipping?
While we can't upgrade the shipping method directly, we may be able to cancel and refund your order if it hasn’t printed yet. This way, you can replace it with your preferred ship method. If you’d like to cancel your order, please let us know ASAP at support@topfanshirt.com (include "CHANGE ORDER" as the subject) or at 1-410-726-6604, and we’ll do our best to accommodate your needs.
If your order has already shipped, it’s unfortunately not possible for us to upgrade it.
Where is my order?
You can track your order by clicking on the tracking link provided in your ship confirmation email, if available. If you checked out using one of our DHL ship methods, you should be able to track at this link. If you used our UPS ship method, you can track your package here.
If you did not receive a tracking number, selected a shipping method without tracking, or have any other questions, feel free to e-mail us at support@topfanshirt.com.